Are you fascinated by e-Mobility, Navigation, Telematics and Entertainment Features like Video & Gaming? Would you like to support these areas as a Project Support Engineer and take on a key role in driving innovative solutions forward? In this position, you will play a vital role in identifying, analyzing, and resolving technical and organizational challenges, ensuring smooth feature integration. We’d love to hear from you!
Responsibilities
> Pre-analyzing, prioritizing, and processing support tickets efficiently and accurately.
> Managing and resolving IT incidents.
> Participating in ticket review meetings and providing customer support (3rd level).
> Collaborating closely with international teams to identify and drive process improvements.
Requirements
> You have a completed technical degree or comparable qualification with relevant experience.
> Strong communication and troubleshooting skills.
> A proactive, solutions-focused mindset.
> Experience working with ticketing systems such as Jira, or similar tools.
> Fluent English is required; German is a plus.
Benefits
> We support your health with attractive offers like gym subsidy, health workshops, sport events, ..
> We support your individual growth by a variety of training programs
> We love to celebrate together: e.g. yearly company party, Christmas party, team-building events, …
> If you want to know more about our benefits, check our benefits page!
